T = Terrible

Talking about services.. I recently expereinced several which I would like to comment.

1) Syabas. Really syabas to these guys. Tho a State Owned Enterprise, they have displayed awesome customer service. They have a 24/7 customer service line, they seriously worked. Called them at 1am and a cheerful/helpful attendent answered and gave me the information I required. Called them again 7am on a day where most govt owned enterprises are on holiday, and not only was the customer service line open, the retail outlet was open too. And they were really helpful and courteous I might add. Syabas and Bravo.

2) On the other side of the coin, decided to activate my MyKad TouchNGo (TNG) function. Service semi sux, as not all TnG sensors work. So, using it its like playing russian roulette.. not as severe but just as scary. You never know when its going to work or when its not.

3) Tenga Nasional Berhad (TNB). They suck too. Called one of their office, and no one picked the call. When the call were picked up, they forwarded me to an extension which no one answers. And when u finally get someone to answer, they are not the right person.... sounds familiar? And even when you get the right person, they tell you that you got the wrong branch and that you have to go to another branch. Sigh... its soooo frustrating. On top of that, they only open on Monday - Friday; till 5pm. Implication? Private sector workers have to take a day off just to see them. It just makes it worst when they give you the pinball treatment. Typical plague of most government offices.

So, what does that tell us, "T" stands for Terrible. :p
Oh yea, some cousins from UK came to have a holiday and the all of us decided to go Go Karting. A rare moment where you can get so many of us together. Did I win the Go Karting Event? Ofcourse not.... I was a close second tho. Think the kart was abit slower and I was heavier than my cousin..:P My typical excuses. Below the pic.